Shipping & Delivery
Shipping Overview
We ship all DESKLUX orders with care. Every bundle and individual item is prepared to arrive in good condition, within a clear and honest timeframe.
Free shipping is available on all orders over $150.
Processing Time
Orders are typically processed within [insert processing time, e.g. 1–3 business days] of being placed. You will receive a confirmation email once your order has been dispatched.
Estimated Delivery
Standard delivery: 7–12 days from the date of dispatch.
Delivery times are estimates and may vary depending on your location and carrier conditions. We will always communicate clearly if there are any delays.
Tracking
Once your order ships, you will receive a tracking number by email. You can use this to follow your order through to delivery.
If you have not received tracking information within [insert timeframe] of placing your order, please contact us and we will look into it.
Split Shipments
In some cases, items within a bundle may ship from different locations and arrive on separate days. If this applies to your order, your tracking information will reflect each shipment. All items will arrive within the standard delivery window.
Delays
During high-volume periods or due to carrier conditions outside our control, delivery may take slightly longer than estimated. We appreciate your patience and will keep you informed where possible.
Shipping Support
If you have a question about your shipment, please visit our Contact page. We aim to respond to all inquiries promptly.